Plumbing in Salisbury, MD
Thawing, repair and prevention for pipes hit by Delmarva winter cold snaps.

January lows in Salisbury average about 28 to 29°F, and winter cold snaps push well below that. Because hard freezes come and go, pipes in crawl spaces, exterior walls and unheated garages are often unprotected when one arrives. If a tap gives only a trickle on a cold morning, a frozen line is likely.
Call (410) 968-5894 before trying to force it open.
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When pipes burst, the damage often appears only as the line thaws. Shut off the main valve, open a faucet to relieve pressure and call. Burst pipe repair replaces the split section and checks nearby runs for weak spots.
Safe thawing matters: open flames and heat guns can damage pipe and start fires. Searching frozen pipe repair in Parsonsburg or Willards? Call us too.
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Pipe insulation and heat tape protect exposed crawl space lines. Disconnect garden hoses so a frost-free sillcock can drain, and close crawl space vents during a hard freeze. Salisbury city code generally keeps underground sprinklers off city water, so if yours runs from its own well, drain the lines and protect the pump each fall.
Want a hose bib, pump house or line checked before winter? Call us.
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Close the main shut-off valve, turn off the water heater, and move belongings away from the wet area. On a private well, also switch off the pump at its breaker so it stops pushing water through the split. Photograph the damage for your records before cleanup.
Then call (410) 968-5894 so the burst section can be repaired and the rest of the line checked.
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Open the faucet the line feeds so melting water can flow out. Warm the pipe gently with a hair dryer or warm towels, starting nearest the faucet and working back. Never use an open flame. If you cannot reach the frozen section, or it sits inside a wall, a crawl space or a well pump house, call (410) 968-5894 for frozen pipe repair before it splits.
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Only a trickle from a tap
Ice is blocking a line, usually in a crawl space or exterior wall.
No water at all on a well
The pump house, pressure switch or supply line may have frozen.
Bulging or cracked pipe
The line may have split and will leak as it thaws.
Water stains after a thaw
A hidden burst leaking inside a wall or ceiling.
01
Shut off the water
Close the main valve, or switch off the well pump, if a split is suspected.
02
Thaw safely
Open the faucet and warm the pipe gently, never with an open flame.
03
Repair the split
Cut out the damaged section and replace it with new pipe and fittings.
04
Protect the line
Add pipe insulation or heat tape and check nearby runs.
Insulate crawl space pipe, add heat tape to the worst runs, disconnect hoses, close foundation vents in hard freezes and keep a well pump house above freezing.
Close the main valve or switch off the well pump, turn off the water heater, move belongings out of the wet area and call.
The pipe split while frozen and the ice held the crack closed. Once it melted, water escaped through the split.
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Our Service Standard
01
We explain what we find, the options, and the next step before work begins.
02
We handle plumbing repairs with attention to detail so systems work properly after service.
03
We work neatly and professionally, aiming to keep your property clean during the job.

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